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Tivoli® Application Dependency
Discovery Manager/Tivoli Business
Service Manager Integration Solution
Including a Virtual Center and a Monitored Custom Application
Example
Guide Version 2.0
Phil Riedel
Tivoli Service Availability and Performance Management Integration Center of Competency
© Copyright International Business Machines Corporation 2011 and 2012.
US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule
Contract with IBM Corp.
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Indice de contenidos

Pagina 1 - Guide Version 2.0

Tivoli® Application Dependency Discovery Manager/Tivoli Business Service Manager Integration Solution Including a Virtual Center and a Monitore

Pagina 2 - CONTENTS

4.1 TADDM 7.2.1 streaming deployment The TADDM streaming environment offers several key advantages over previous single system or enterprise sync-mo

Pagina 3

11 Figure 2 TADDM Servers Summary The TADDM Servers Summary page can be seen by clicking Analytics then clicking TADDM Servers Summary. This

Pagina 4

4.2 Discovery Library Toolkit (if003) With interim fix IF003, the TBSM toolkit can now load data directly from the TADDM database using a JDBC conn

Pagina 5 - LIST OF FIGURES

13 5 Configuring the DLT for a JDBC connection Do the following process to configure TBSM DLT for a JDBC connection with TADDM. Transfer the

Pagina 6

./taddmdirect.sh -enable -t DB2 -h obiwan.xyz.raleigh.ibm.com -d taddm -p 50000 -s db2inst1 Parameter descriptions: -t database type DB2 or ORACLE

Pagina 7

15 6 Virtual center integration 6.1 TADDM discovery of virtual centers If you want to use TADDM to discover virtual centers (VC), this secti

Pagina 8 - 4 What this guide includes

Figure 4 TADDM Virtual Center Topology Figure 5 TBSM Virtual Center Service Viewer

Pagina 9 - With JDBC from TADDM

17 In version 1.0 of this guide you had to perform steps to enable the virtual center sensor. In TADDM 7.2.1 you only have to run a level 2 or

Pagina 10 - +Monitoring+Scope+Sensor

included for new installations post IF003. Below is an SCR view for Virtual Center on the TBSM Tivoli Integrated Portal. Figure 8 TBSM Service Comp

Pagina 11

19 7 Defining business services In version 1.0 of this guide the best practice was to use TBSM for defining business services. Using this meth

Pagina 12

CONTENTS List of figures ... v 1 In

Pagina 13

7.1 Adding a TBSM created business service to TADDM Use the following procedure to add TBSM created business services to your configuration manageme

Pagina 14

21 8 Creating a business service dashboard This section shows the steps you do to create the dashboard shown in figure 9. This includes the

Pagina 15

8.1.1 Creating a Custom Server Template (CST) A custom server template contains descriptive criteria that are used to assign unknown server processe

Pagina 16

23 When defining custom server templates, you can also capture key configuration files that are used by the application. In this example you col

Pagina 17

8.1.2 Running a discovery to collect your CST objects Run a discovery selecting the hosts where your custom servers are located. Click Run Discov

Pagina 18

25 8.1.3 Grouping Composer You can now create a grouping composer object using your custom server template CIs. 1. On the Data Management P

Pagina 19 - + Event Correlations

Figure 16 Grouping Composer General Information 6. Click the Rules tab. Complete the following information: Rule Name: StafNetwork (any name c

Pagina 20

27 Figure 17 Grouping Composer Rules for STAF Important: The purpose of the check box on the Rules page is for your grouping composer objects

Pagina 21 - 8.1 TADDM Configuration

Figure 18 StafNetwork rule-based content 8.1.4 Grouping composer hierarchical example The following example is not part of the setup for STAF

Pagina 22

29 Figure 19 Grouping Composer for Hierarchy 2. On the Content page, click Groups > Business Application 3. Under the Available list, sel

Pagina 23

iii 8.2.1 Editing the rules file for custom applications ... 32 8.2.2 Running the DLT ...

Pagina 24

Figure 20 Creating a Business Service containing Business Applications The previous steps explained how to create a hierarchical structure using the

Pagina 25

31 8.1.5 Kickoff a Level 2 or Level 3 Discovery Figure 23 Hierarchy Topology in TADDM Avoid these characters in TADDM Group Names TAD

Pagina 26

8.2 TBSM Configuration This section includes the TBSM configuration steps required to complete this solution. 8.2.1 Editing the rules file for cus

Pagina 27

33 8.2.2 Running the DLT Run the TBSM DLT to transfer TADDM objects including the “ StafCST” custom server template and the business applicatio

Pagina 28

8.2.5 Adding a Data Fetcher Figure 26 Data Fetcher Query for Application STAFfetcher SQL Query is set as follows: Select cntdepends as ct,‟staf‟ as

Pagina 29

35 8.2.6 Data fetcher view results for staf custom server Figure 27 View Query Results 8.2.7 Create a template to be used by the Dashboard Se

Pagina 30

Incoming status rule shown above must be added. Take the defaults on the first page and click OK. Figure 29 Incoming status rule selector Take the

Pagina 31

37 Figure 30 Incoming status rule 8.2.8 Create a service which uses this template When creating the portlets in the next session you need a

Pagina 32 - 8.2 TBSM Configuration

Figure 31 TestSub uses the STAFRule Template

Pagina 33

39 Figure 32 Set scrid filter for incoming status rule The TestSub service contains the template created in Figure 28 Create a Template. It th

Pagina 34

11.2 Create a new Situation ... 71 11.3 Add the process command to identity

Pagina 35 - Figure 28 Create a Template

Set the service name to TestParent (this is the parent service) and set its dependent to the “TestSub” (the child service created above). Then save t

Pagina 36

41 8.3 Portlet Creation Step by Step Now that all pre-requisite pieces are in place. It is time to create the dashboard for the STAF service. T

Pagina 37

8.3.1 Create a new page From Settings > Page Management click New Page. Figure 36 Create a new custom page 8.3.2 Set portlet type to Service

Pagina 38

43 Figure 38 View of new portlet

Pagina 39

8.3.3 Save the page with name “staf-status” Figure 39 Saving the new portlet page When you create a new page, assign the operator roles and access

Pagina 40 - TestSub

45 8.3.4 Edit the defaults for your new Service Tree Figure 40 Defaults Edit You need to edit the defaults (and/or preferences) to this p

Pagina 41 - Figure 10 Sample dashboard

8.3.5 Set starting instance to Business Application (STAF) Figure 41 Set STAF as the starting instance StafCST is the functional group name set in

Pagina 42 - 8.3.1 Create a new page

47 8.3.7 Edit Page to add additional portlets Figure 43 Re-edit the page to create additional portlets 8.3.8 Perform a vertical split Figu

Pagina 43

8.3.9 Choose AEL Portlet Figure 45 Choose a portlet type For the upper right portlet, select “Active Event List (AEL)” portlet, here you display t

Pagina 44

49 8.3.10 Split both portlets Horizontally To complete the sample dashboard you need to split the both existing portlets horizontally now. Clic

Pagina 45 - Preferences versus Defaults

v LIST OF FIGURES Figure 1: TADDM 7.2.1 Streaming configuration with TBSM ... 9 Figure 2

Pagina 46

8.3.11 Save the new page again

Pagina 47 - Figure 44 Vertical split

51 8.3.12 Set context default preferences for lower right to the StafCST imported service Figure 47 Service Viewer for StafCST

Pagina 48

8.3.13 Select viewer type to “Basic Relationships” This selection combined with the override settings of 1 up and 3 down displays a tree view for St

Pagina 49

53 8.3.15 Lower Left portlet viewer type set to “Relationships” As this portlet is used to display an indicator or widget, it is not important

Pagina 50

8.3.16 Remove all wires For this dashboard you want to remove all “default” wires. While editing the page select “show wires”. Uncheck all the check

Pagina 51

55 From the service tree portlet click and drag the NodeClickedOn text hightlighted below and drag this to the AEL portlet on the right. Click “

Pagina 52

“New” displays the view shown below: Figure 55 Defining a new service viewer using indicators

Pagina 53 - Terminology

57 Click the desired indicator and click again in the portlet page to add it. Click on the view in the background which highlights it (shown in

Pagina 54 - 8.3.16 Remove all wires

Figure 58 Enter the visual representation for this indicator Figure 59 The indicator now contains count of STAF servers and the range (20)

Pagina 55

59 If your image does not yet appear as shown above, and to set the name of the indicator it is necessary to edit the inspector panels. Clic

Pagina 56

Figure 34 TBSM tree view of the dashboard service ... 40 Figure 35 Widget portion

Pagina 57

Figure 60 Set displayName to “StafServers”

Pagina 58

61 The lower left portlet should now appear as shown below: Figure 61 Complete widget dashboard In the example shown above we altered the cou

Pagina 59

8.3.19 Selecting your indicator/widget type Figure 62 Widgets which support bi-directional negative status The widgets above allow you to assign n

Pagina 60

63 9 Changing the State GIF Images Throughout this solution guide the service tree state GIF images have not been the defaults. As shown here:

Pagina 61

Figure 65 Select Template name and Edit Policy

Pagina 62

65 Figure 66 Edit Policy for gif’s As highlighted above the EmoticonBigSmile.gif and EmoticonCrying.gif are being used for events with rawValue

Pagina 63

10 Time Window Analyzer for STAF TBSM Time Window Analyzer provides real time aggregate metrics for any KPI added to the TBSM metric history databas

Pagina 64

67 Display the template used to gather the metric. Figure 68 Record Template Name and Rule Name From the TBSM data server change directory to

Pagina 65

Figure 69 Time Window Analyzer for STAF services count (ct)

Pagina 66

69 11 Tivoli Monitoring configuration (for STAF) Integrating monitoring events between IBM Tivoli Monitoring and TBSM. There are three steps

Pagina 67

vii Figure 71 From the enterprise portal add a situation ... 70 Figure 72 Set

Pagina 68

11.1 Create a situation event for STAF The following steps are performed on the Tivoli Enterprise Portal Server (TEPS). Right click on your Enterpr

Pagina 69

71 11.2 Create a new Situation Click on new situation icon, and enter what is shown in the following images. Figure 72 Set the situation name

Pagina 70

11.3 Add the process command to identity the STAF process Figure 73 Set Process command as shown The check for missing process command identifies S

Pagina 71 - 11.2 Create a new Situation

73 11.4 Assign the situation to the systems where STAF runs Figure 74 Assign to ALL_UNIX For this solution STAF is assumed to be running onl

Pagina 72

11.5 Set situation severity and target probe Figure 75 Set the EIF alert receiver

Pagina 73 - Figure 74 Assign to ALL_UNIX

75 12 TADDM: Cleaning up dormant components Figure 76 Dormant Component Filter From the TADDM data management portal inventory summary

Pagina 74

13 Summary Use TADDM to create and manage your business applications and services using the grouping composer. These groups are populated automatic

Pagina 75 - Be Aware

77 14.2 Appendix B. Information centers Products Information center TBSM data server, TBSM discovery library toolkit, Tivoli EIF Probe, Tiv

Pagina 76 - 14 Appendix

15 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features di

Pagina 77 - 14.3 Appendix C. Acronyms

79 of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any tim

Pagina 78 - 15 Notices

1 Introduction IBM® Tivoli® Application Dependency Discovery Manager (TADDM) and Tivoli Business Service Manager (TBSM) are designed to work togethe

Pagina 79

This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples

Pagina 80 - 15.1 Trademarks

9  Grouping Composer  Managing Dormant Components TBSM Steps  Rules file changes for Custom Server Templates  Data Source, Data Fetcher

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