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Request Manager populates its user database by scanning the domain and matching those users to users
defined within vCloud Director. A user must belong to this domain in order to access the Request Manager
User
Portal. Request Manager will only recognize users within vCloud Director who have been imported from
this domain.
The following vCloud Director users will not be recognized by Request Manager:
n
Manually created users; that is users who have not been imported from the domain.
n
Users imported from an alternative domain.
NOTE Request Manager does not support OpenLDAP.
Email Server
Request
Manager requires a dedicated email account. The following lists the system requirements for the email
server.
n
A dedicated email account that is new and not shared with any existing user or application.
n
SMTP to send emails from that account.
n
POP3 or IMAP to receive email notifications sent to that account.
Request Manager Web Server
n
Operating System: Microsoft Server 2008 R2 64-bit
n
Internet Server: IIS 7
n
Hardware: 2.8 GHz CPU and 4 GB RAM
n
Miscellaneous: Microsoft .NET Framework 3.5 SP1
NOTE You can install Request Manager on a physical machine or a virtual machine, as long as it meets these
system requirements.
Request Manager Admin Portal
The Request Manager Admin Portal supports the following operating systems and browsers.
Table 2-1. Request Manager Admin Portal Support
Operating System Browsers
Windows XP SP3 Internet Explorer 7 and 8
Windows Vista Internet Explorer 7 and 8
Windows 7 Internet Explorer 7 and 8
Request Manager User Portal
The Request Manager User Portal supports the following operating systems and browsers.
Table 2-2. Request Manager User Portal Support
Operating System Browsers
Windows XP Internet Explorer 7 and above, Mozilla Firefox 3 and above,
and Chrome 4.0 and above
Windows 7 Internet Explorer 7 and above, Mozilla Firefox 3 and above,
and Chrome 4.0 and above
Request Manager Installation and Configuration Guide
16 VMware, Inc.
- Configuration Guide 1
- 2 VMware, Inc 2
- Contents 3
- Index 69 4
- About This Book 5
- 6 VMware, Inc 6
- Request Manager Components 7
- 8 VMware, Inc 8
- Software Components 9
- Basic Deployment 10
- User Interfaces 11
- 12 VMware, Inc 12
- Finding More Information 13
- 14 VMware, Inc 14
- Request Manager System 15
- Requirements 2 15
- Request Manager Web Server 16
- Request Manager Admin Portal 16
- Request Manager User Portal 16
- Email Server 16
- Oracle Configuration 17
- Performance and Scalability 18
- Security 19
- Security Certificate Warnings 20
- Installing Request Manager 3 21
- Configure Request Manager 22
- VMware, Inc. 23 23
- 24 VMware, Inc 24
- VMware, Inc. 25 25
- 26 VMware, Inc 26
- Accessing Request Manager 4 27
- 28 VMware, Inc 28
- VMware, Inc. 29 29
- 30 VMware, Inc 30
- Administration Overview 5 31
- Configure Active Directory 32
- VMware, Inc. 33 33
- 34 VMware, Inc 34
- Request Manager Roles 35
- 36 VMware, Inc 36
- VMware, Inc. 37 37
- Configure Resource Mappings 38
- Configure Link Mappings 39
- 40 VMware, Inc 40
- VMware, Inc. 41 41
- Configure Event Mappings 42
- VMware, Inc. 43 43
- Incoming Email Server 44
- VMware, Inc. 45 45
- Test Incoming Email Settings 46
- Workflow Management 47
- Modify Workflow Approvers 48
- Modify Approval Emails 49
- 50 VMware, Inc 50
- VMware, Inc. 51 51
- 52 VMware, Inc 52
- VMware, Inc. 53 53
- 54 VMware, Inc 54
- (Continued) 55
- 56 VMware, Inc 56
- Cloud Blueprints 57
- Edit a Cloud Blueprint 58
- Delete a Cloud Blueprint 58
- Defining Providers 59
- Polling Service 60
- Understanding Licenses 61
- Create a Software Product 61
- Edit a Software Product 62
- Delete a Software Product 62
- Define Manufacturers 63
- Define Asset Lifecycle Status 64
- View Summary of Allocations 65
- View In Use Software Licenses 65
- View Transaction History 66
- Set Browse Limits 66
- Search for all vApp Templates 66
- VMware, Inc. 67 67
- 68 VMware, Inc 68
- VMware, Inc. 69 69
- 70 VMware, Inc 70
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