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Chapter 7. Upgrading Version 4.1.1
This chapter provides instructions for upgrading Resource Manager version 4.1.1 installations to version 4.2.5. Sec-
tions are presented in order, and some are optional.
Note
• Resource Manager 4.2.5 requires a 64-bit platform. If you are upgrading from a 32-bit platform, please
contact Zenoss Support for assistance.
• The instructions in this chapter assume that the hosts to upgrade can retrieve files through the internet. To
upgrade hosts without internet access, contact Zenoss Support.
• This version of Resource Manager may use new or different ports than the version to upgrade. Before
upgrading, review Appendix B, "Port Requirements".
• You may need to install the second generation of Windows monitoring ZenPacks, even if you plan to
use only the third generation ZenPack, ZenPacks.zenoss.Microsoft.Windows, which is included in the
Resource Manager RPM of this release. For more information, refer to section 1.8, "Upgrading Windows
Monitoring ZenPacks".
Note
Perform an upgrade in a development or testing environment before performing it in a production environ-
ment. In particular, only Zenoss-maintained ZenPacks are tested and supported in an upgrade. Test all other
ZenPacks for compatibility with this version of Resource Manager before upgrading a production environ-
ment.
7.1. Stopping Resource Manager
7.1.1. No remote collector or hub hosts
If your installation does not include remote hub or collector hosts, follow these steps to stop Resource Manager.
1. Log in to the master host as zenoss.
2. Stop all daemons.
zenoss stop
Occasionally, the stop command does not terminate all of the Resource Manager daemons. To check, enter the
following command:
pgrep -fl ${ZENHOME}
If the pgrep command returns a result, kill the processes.
pkill -f ${ZENHOME}
7.1.2. Remote collector or hub hosts
If your installation does include remote remote hub or collector hosts, follow these steps to stop Resource Manager.
1. Log in to the Resource Manager master host as user zenoss, and stop the web server daemon.
zenwebserver stop
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