
Upgrading Version 4.2.3
or 4.2.4, ZenUp not in use
72
Perform this procedure if the following statements are true.
• You have not previously monitored Windows systems that do not support Windows Remote Monitor (WinRM)
version 2.0, and you wish to begin. (Windows Server 2003 with SP1 and all subsequent releases of Windows Server
include WinRM 2.0.)
• You are unsure whether the previous statement is true. No harm is done by performing this procedure.
To install Windows Monitoring ZenPacks, follow these steps:
1. Log in to the Resource Manager master host as root, or as a user with superuser privileges.
2. Download the Windows Monitoring RPM file from the https://support.zenoss.com site. Contact your Zenoss rep-
resentative for login credentials.
3. Stop Resource Manager.
service zenoss stop
4. Start the event server and its catalog service.
su - zenoss -c "zeneventserver start; zencatalogservice start"
Install the ZenPacks.
RHEL/CentOS 5: yum -y --nogpgcheck localinstall zenoss_msmonitor-version.el5.x86_64.rpm
RHEL/CentOS 6: yum -y --nogpgcheck localinstall zenoss_msmonitor-version.el6.x86_64.rpm
5. Start Resource Manager.
service zenoss start
9.5.4. Installing the RPS and customizations
Follow these steps to install the current recommended patch set (RPS) as well as any customizations you discovered
earlier.
1. Log in as zenoss, and stop all daemons.
zenoss stop
Occasionally, the stop command does not terminate all of the Resource Manager daemons. To check, enter the
following command:
pgrep -fl ${ZENHOME}
If the pgrep command returns a result, kill the processes.
pkill -f ${ZENHOME}
2. Perform a dry run of the RPS install.
zenup install --dry-run zenoss_resmgr-version-SPXXX.zup
If the dry run returns errors, the error messages may include commands to perform. Perform the commands, and
then repeat the dry run.
Note
Depending on your system, several dry runs, and different sets of commands, may be required.
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