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Chapter 9. Upgrading Version 4.2.3 or
4.2.4, ZenUp not in use
This chapter provides Resource Manager upgrade instructions for installations that match the following criteria.
• The Resource Manager version to upgrade is 4.2.3 or 4.2.4.
• The patch managment system in use is Quilt, or no patches have been applied to the installation.
The ZenUp patch management utility replaced Quilt in mid-2013, and since then, all Resource Manager recommended
patch sets have been delivered in the ZenUp-native format. If you are unsure whether your installation is using Quilt
or ZenUp to manage patches, follow these steps.
1. Log in to the Resource Manager master host as zenoss.
2. Enter the ZenUp status command.
zenup status
If the command returns a result similar to the following example, ZenUp is installed and in use. If ZenUp is
installed, proceed to the previous chapter.
Product: zenoss-resmgr-4.2.4 (id = zenoss-resmgr-4.2.4)
Home: /opt/zenoss
Revision: 367
Updated On: Mon Feb 3 12:16:39 2014
Note
• The instructions in this chapter assume that the hosts to upgrade can retrieve files through the internet. To
upgrade hosts without internet access, contact Zenoss Support.
• This version of Resource Manager may use new or different ports than the version to upgrade. Before
upgrading, review Appendix B, "Port requirements".
Note
Perform an upgrade in a development or testing environment before performing it in a production environ-
ment. In particular, only Zenoss-maintained ZenPacks are tested and supported in an upgrade. Test all other
ZenPacks for compatibility with this version of Resource Manager before upgrading a production environ-
ment.
9.1. Stopping Resource Manager
9.1.1. No remote collector or hub hosts
If your installation does not include remote hub or collector hosts, follow these steps to stop Resource Manager.
1. Log in to the master host as zenoss.
2. Stop all daemons.
zenoss stop
Occasionally, the stop command does not terminate all of the Resource Manager daemons. To check, enter the
following command:
- Zenoss Service Dynamics 1
- Resource Manager 1
- Installation 1
- 1. Audience 6
- 2. Organization 6
- 3. Related guides 6
- 4. Additional information 7
- 5. We welcome your comments 7
- 1.1. Installation packages 8
- 1.3. Hardware requirements 8
- 1.3.2. Storage considerations 9
- Installation considerations 11
- 2.2. Preparation tasks 13
- 2.5. Install MySQLTuner 16
- 2.7. Start Resource Manager 17
- 2.10. Getting started 19
- 2.10.2. Add devices 21
- 2.10.2.3. LDAP configuration 23
- Chapter 3. Adding a collector 24
- 3.2.1. Preparing to install 25
- 3.2.2. Root user password 27
- 3.2.3. Root user SSH keys 27
- 3.2.4. Zenoss user SSH keys 28
- 3.2.4.3. Configure SSH access 30
- Adding a collector 32
- Chapter 4. Installing a hub 33
- 4.2. Deploying a hub 35
- 4.2.2. Root user SSH keys 36
- 4.2.3. Zenoss user SSH keys 38
- 4.2.3.3. Configure SSH access 40
- Chapter 5. Performance tuning 42
- 5.4. Memory caching 43
- 5.7.1. Message persistence 45
- 5.7.2. Message compression 45
- 5.7.3. Message TTL 46
- 5.7.4. Queue expiration 46
- 7.2. Preparing to upgrade 51
- 7.5. Post-installation steps 55
- 7.7. Migrating data 56
- 7.11. Upgrading remote hubs 58
- 7.13. Performance tuning 60
- 4.2.4, ZenUp in use 61
- 8.2. Preparing to upgrade 62
- 8.6. Upgrading remote hubs 68
- 8.8. Performance tuning 70
- 4.2.4, ZenUp not in use 71
- 9.2. Preparing to upgrade 72
- 9.7. Upgrading remote hubs 80
- 9.9. Performance tuning 82
- A.1. Prepare to upgrade 83
- A.2. Stop Resource Manager 83
- A.3. Stop RabbitMQ Server 84
- A.4. Upgrade RabbitMQ Server 85
- A.5. Start Resource Manager 85
- Upgrading RabbitMQ Server 86
- 2. Start Resource Manager 86
- 3. Start remote hubs, if any 86
- *Port number is configurable 87
- This portlet can be removed 87
- /var/lib/zends/zends.sock 88
- Event Server Daemons 89
- Hub Daemons 90
- Collector Daemons 90
- 389 (LDAP) 95
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