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Chapter 19 Setting and Using Policies and Customizing VMware Player
Setting Hot-Fix Policies for Standalone ACE Instances
ThispolicyenablesusersofstandaloneACEinstancestorequesthotfixesiftheylose
orforgettheACEpassword,trytorunanexpiredACEinstance,ormovea
copy‐protectedACEinstancetoanewlocation.
ToaddressthesetypesofproblemsformanagedratherthanstandaloneACEinstances,
usetheVMw
areHelpDeskWebapplicationortheinstanceviewinWorkstation.For
moreinformation,seetheACEManagementServerAdministrator’sGuide.
Thehot ‐fixrequestisafilethattheusermustsubmittoanadministratorforaction.You
configurewhethertheusersubmitsthefiletoanadministratormanual
lyorthrough
emailge
neratedbytheHotFixRequestwizard.
Forautomaticallygeneratedemail,theHotFixRequestwizardontheuser’scomputer
attemptstouseaMAPIemailclientonthehostoperatingsystem.Thehot‐fixrequest
fileisincludedasanattachmenttotheemailmessage.Themessageus
estheemail
addressandsubjectlinethatyouspecify.
Ifyouchooseemailandtheautomaticsubmissionfails,theHotFixRequestwizard
allowstheusertosavethehot‐fixrequestasafile.Theusermustthensendthefileto
anadministratormanually.
TheadministratorusesWorkstationtorespondtohot‐fixrequests.Se
e“Respondto
HotFixRequests”onpage 481.
Setting the Policy Update Frequency for Managed ACE
Instances
ThispolicycontrolshowoftenanACEinstanceconnectstoACEManagementServer
todownloadpolicyupdateswhileitisrunning.Italsocontrolshowlongamanaged
ACEinstancecanbeusedifitcannotconnecttoACEManagementServer.
ThispolicyappliesonlytomanagedACEinstances.Todeploypolicyupd
atesfor
standa
loneACEinstances,youmustcreatepolicyupdatepackages.Policychangesare
appliedwhentheinstanceisstartedafte rtheupdatepackageisinstalled.
Thesettingsforofflineusageincludetextforwarningandtimeoutmessages.Youcan
customizemessagesbyaddingtexttothem.Youcannotedittheexist
ingstandardtext
exceptbyusingthecontrolsonthepaneltochangethenumberofminutes,hours,or
daysshown.
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